REACH: The underlying values associated with the concept have been an integral part of the Firm's culture since its inception. As a result of direct input from Firm members, the time honored concepts of client satisfaction, employee development, responsiveness to change, and community involvement were reviewed and refreshed. What evolved from these discussions was the concept of REACH: Respect all, Embrace differences, Achieve excellence, Communicate effectively, and Honor commitments. As a Firm and as individuals, we accomplish the core mission of the Firm, which is to create long-term, trust based relationships with our employees and clients, by striving to REACH these ideals every day. By doing so, we provide our clients with value focused service by exceeding their expectations of quality, focus and interest. We provide our colleagues with the opportunity to grow professionally and personally in an environment that promotes balance, excellence and integrity in all that we do.

Excellence of Client Service
LGC&D will continually strive for excellence in the quality of our client service. To strive for excellence means we must provide personalized, technically competent, highly responsive and timely service to meet client needs.
Development of Our People
LGC&D recognizes that our people are our most important resource. To maintain and protect that resource, we will recruit highly qualified people and develop them for the mutual benefit of the Firm and the individual. This requires an environment of open communication, trust, mutual respect and the encouragement of individuality. We will provide internal continuing education in all facets of our profession to our people, as well as encourage their participation in such courses outside the Firm. We will provide a series of career challenges so that our people will have an opportunity to reach their full potential. Outstanding accomplishments will be rewarded in monetary terms or through appropriate internal and external recognition.
Responsiveness to Change
We will be receptive to and foster change in our structure, policies and procedures so that we can be in the forefront of providing timely and quality service to our clients. We will be forward-looking as to our own business and the businesses of our clients so that changing client needs can be anticipated and new services for new markets can be developed. The initiative, creativity and innovation so necessary to the acceptance and fostering of change will be promoted by vesting principals and staff with an appropriate level of freedom of action to achieve individual and Firm goals.
Social Responsibility and Public Service
We will devote the time and resources of the Firm and its people to our profession and community. Our people will be encouraged to establish and maintain memberships and relationships in the community whose purpose is the improvement of society. Outstanding community service will be recognized by the Firm through appropriate internal and external recognition.
10 Weybosset Street, Suite 700, Providence, RI 02903
401-421-4800 401-421-0643 fax
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